Data Processing Agreement

Data processing role

For the RELIEF Module, S2E processes account, subscription, payment verification, company profile, and usage log data needed to provide access to the service. Uploaded Excel files, transaction rows, validation results, and generated DAT files are processed locally in your browser and are not stored on S2E service storage.

Authorized processing

• Authenticate users and maintain subscription access.
• Save company or client profile information for RELIEF access and client selection.
• Verify payment submissions and activate subscriptions.
• Maintain audit logs for security, support, and access control.
• Provide support and investigate errors reported by users.

Confidentiality and access

Administrative access is restricted to configured admin accounts. Payment proof, account records, and support-related information are accessed only when needed for payment verification, support, security review, or service administration.

Retention

Usage logs are retained by default for 365 days. Audit logs, payment verification records, and account-related records may be retained for up to seven years, unless a different retention period is configured or required for business, legal, tax, or security purposes.